Once again it was a great vacation thanks to you and your staff. Everyone was beyond happy and all expectations were surpassed as usual. Tom was so happy when he heard that you came through with the case of wine that he never stopped smiling. He wanted me to make sure I sent his thanks. Ronaldo and the staff are the best. You couldn’t ask for more. The drinks and the food were spot on like always. The renovations made the place even better, which I thought couldn’t happen. I mean how can you improve on perfection, well you did. The newly shaded deck area with the furnishings was a very popular hangout whereas before it wasn’t because of too much sun. Everyone can’t wait to come back. I am sure they will be telling their friends. There is nothing more I can say except AWESOME and I am speaking for each and every one.
Also I would like to say that we met your husband Jack. We talked for a while and he told me of what he was renovating at Ocotal and what else he was going to do at Cascada. He seemed to be a really nice hard working guy. Let him know that we all enjoyed our stay and to keep doing all that he does. He keeps the place in tip top shape. Not all places I go to can say that.
Regards,
Norm
