Is it appropriate to tip the staff?
Gratuities are not included so the amount of tips left for the staff is entirely up to you. The tips are proportionately divided between all the staff - those you see daily and those behind the scenes assuring your stay is flawless. There is a lock box for your convenience at the Villa and generally guests place the tips in the box on the final evening of their stay or the morning of their departure. $15.00 per day per person is the average tip.
Does the Villa provide transportation for golf outings, surfing trips or other activities?
No - however, Guillermo will be happy to assist you in arranging a taxi, van or bus (depending on the size of your group) for your golf outings, surfing trips or other activities.
What are the all-inclusive benefits?
The “all inclusive per person per night rate” includes delicious meals, afternoon appetizers, soft drinks, juices, bottled water and a “bar”, including various national liquors, wines, tropical frozen drinks and icy cold Costa Rican beers. Laundry service is included as well. The best benefit of all just might be your exclusive 5 Star Staff who will ensure your stay to be exemplary in every way!
Is the Villa on the beach?
None of the homes in the area are constructed contiguous to the beach; however, it is a very short 2 to 4 minute walk on a well-defined paved road.
Are there facilities for a corporate retreat?
Yes, Villa Cascada has hosted numerous successful corporate retreats. The large dining / gathering area creates the perfect setting for incentive rewards or initiating future business planning goals. Also, the various excursions offer the group vast experiences and entertainment as well as great team building.
Can we entertain friends/family who are not a registered guest?
No, only registered guests are admitted to the Villa premises for full all-inclusive privileges. Day passes may be issued with advance planning and proper identification.
Can we have a wedding at the Villa?
Yes, we offer full wedding planning and coordination services for your wedding right down to the last flower petal. Striving for stress free planning is our goal - the creation of your vision for your wedding should be fun and exciting!!!
Do you have a baby bed and high chair?
With prior notification, a baby bed and high chair will be available for little ones.
Will I need adaptors for the electrical outlets?
The electrical outlets at all the Villas are the same as those in the United States
What is a Villa? Is it a private home or just a small hotel?
At first glance of the Villa, which is situated just two minutes from the beach, you might think it is simply a small hotel. After your first night stay, you will realize why we do not consider our Villas the same as a private residence or hotel. We offer guests a tranquil and comfortable setting that generic hotels and pre-packaged resorts normally do not provide. Each quarter was specifically designed and constructed with 8″ and 10″ cement walls, floors, and ceilings so that all of our guests can confidently converse, relax, and sleep in much quieter rooms than you might find in a home or hotel. Every room has its own private balcony and bathroom/shower. All beds have pillow-top mattresses with 350+ count linens. Guests can come and go to their private quarters without having to pass through a family room, living area, den, lobby, or the kitchen area. When you stay at our Villas, you can relax by the pool (which does not close at 10 p.m.) and swim and dance under the stars. You and your guests have the entire villa for your exclusive, private use and pleasure.