We recently returned from our 3rd family outing to Villa Cascada in 5 years. Usually we try to stay for a minimum of two weeks; but, because of other guests booking before us, we were only to get the period May 30 to June 7, 2015.
One of the pleasant things about staying at Villa Cascada is the continuity of the staff. Pam Cox has always handled our bookings in a professional way, Guillermo is still at the Villa handling any item of concern or making arrangements for other activities such as Zip lining, Catamaran sailing, or other local trips. Reynaldo and Gabriel are the bartenders doing their utmost to ensure our happiness from early morning to often late at night. The cooks, Ms. Elba and Lidia have coffee ready for us early each morning before making our breakfast and then following up with lunch, snacks and dinner.
The cleaning staff still amazes us as they have found time to do everyone’s daily laundry, clean all the rooms, maintain the main level while cleaning up the water we constantly leave around as we exit the pool. Then there is Freddy, the smiling pool and groundskeeper who always has a kind word in greeting.
The hidden staff keeps the site in good repair and responds rapidly should a problem occur.
Finally, the roof extension over the patio and the new patio furniture has only made the site better
Thanks again for a wonderful time.
-Donald V. Haller